Load Zendesk - Main API data to Microsoft Fabric

. Everything needed to build a working Zendesk - Main API → Microsoft Fabric pipeline is on this page: the API's base URL, authentication, endpoints, pagination and incremental field — plus a prompt that hands the whole job to your coding agent.

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Build your Zendesk - Main API to Microsoft Fabric pipeline

Paste this prompt into Claude, Codex, or Cursor. The agent does the rest.

That scaffolds a dltHub workspace and installs the dltHub AI harness — the project rules, the secrets-management skill, and the dlt MCP server your agent needs to work safely. From there it reads the Zendesk - Main API API, proposes the endpoints to load, then writes, runs and validates the pipeline while you review rather than type. Credentials are inspected through MCP tools, so your agent never reads secrets.toml itself. How the LLM-native workflow works →

Prefer to write it yourself? Every fact the agent uses is below.

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Zendesk - Main API API at a glance

These values come from the Zendesk - Main API API documentation. Check them against the vendor's current reference before relying on them in production.

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How do I authenticate with the Zendesk - Main API API?

No credentials required. The Zendesk - Main API API is public, so there is nothing to obtain and nothing to add to .dlt/secrets.toml — the pipeline above runs as written.

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What Zendesk - Main API data can I load into Microsoft Fabric?

These are the Zendesk - Main API endpoints dlt can load into Microsoft Fabric:

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How do I load only new Zendesk - Main API records?

The Zendesk - Main API API reference does not document a timestamp or sequence field for these endpoints, so there is nothing to advertise here as verified. Pick a field from the endpoints table above that increases with every write, then set it as the cursor_path.

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{"name": "tickets", "endpoint": {
    "path": "tickets",
    # Replace with a field that increases on every write.
    "incremental": {"cursor_path": "REPLACE_ME", "initial_value": "2024-01-01T00:00:00Z"},
}}

On the first run dlt loads everything from initial_value; on every run after that it requests only what changed and appends with write_disposition="merge" if you set a primary key. See incremental loading.

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What does the generated Zendesk - Main API pipeline look like?

A standard dlt REST API pipeline — the same code you would write by hand, loading from the Zendesk - Main API API into Microsoft Fabric:

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import dlt
from dlt.sources.rest_api import RESTAPIConfig, rest_api_resources

@dlt.source
def zendesk_main_api_source():
    config: RESTAPIConfig = {
        "client": {
            "base_url": "",
        },
        "resources": [
            {"name": "tickets", "endpoint": {"path": "tickets"}},
            {"name": "requests", "endpoint": {"path": "requests"}},
            {"name": "search?query={query}", "endpoint": {"path": "search?query={query}"}},
            {"name": "users", "endpoint": {"path": "users"}},
            {"name": "organizations", "endpoint": {"path": "organizations"}},
            {"name": "groups", "endpoint": {"path": "groups"}},
            {"name": "views", "endpoint": {"path": "views"}},
            {"name": "tickets/{id}/comments", "endpoint": {"path": "tickets/{id}/comments"}},
            {"name": "requests/{id}/comments", "endpoint": {"path": "requests/{id}/comments"}},
            {"name": "users/{id}/requests", "endpoint": {"path": "users/{id}/requests"}},
            {"name": "requests/open", "endpoint": {"path": "requests/open"}},
            {"name": "requests/solved", "endpoint": {"path": "requests/solved"}}
        ],
    }
    yield from rest_api_resources(config)


def load_zendesk_main_api_to_fabric() -> None:
    pipeline = dlt.pipeline(
        pipeline_name="zendesk_main_api_pipeline",
        destination="fabric",
        dataset_name="zendesk_main_api_data",
    )
    load_info = pipeline.run(zendesk_main_api_source())
    print(load_info)


if __name__ == "__main__":
    load_zendesk_main_api_to_fabric()

Run it with python zendesk_main_api_pipeline.py. The agent iterates on this until it loads cleanly — you review and approve, rather than write it from scratch.

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How do I query Zendesk - Main API data in Microsoft Fabric?

dlt creates one table per resource. Query the loaded data with Python or SQL — or ask your agent to, through the MCP server's execute_sql_query tool.

Python (pandas DataFrame):

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import dlt

data = dlt.pipeline("zendesk_main_api_pipeline").dataset()
df = data.tickets.df()
print(df.head())

SQL:

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SELECT * FROM zendesk_main_api_data.tickets LIMIT 10;

See querying your data with dataset and exploring it in marimo notebooks.

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How do I deploy the Zendesk - Main API to Microsoft Fabric pipeline in production?

The pipeline runs locally, which is ideal for prototyping and one-off analysis. When you need it on a schedule, monitored on every load, and shared with your team, deploy the same dlt code on the dltHub platform — no infrastructure to maintain. The prompt above already ends with "run it on dltHub", so your agent can take it there directly.

• Deploy & schedule — run the pipeline as a managed job with automatic retries.
• Monitor — observable job queues, alerting, and load metrics for every run.
• Transform — promote raw Zendesk - Main API loads into governed, documented models.
• Visualize & share — explore data in notebooks and publish live dashboards instead of static screenshots.

Book a demo →

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What other destinations can I load Zendesk - Main API data to?

dlt loads into any of these — only the destination argument changes:

Set dlt.pipeline(destination="snowflake") and add credentials in .dlt/secrets.toml. On the dltHub platform the same pipeline runs against a managed Iceberg lakehouse. See the full destinations list.

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Next steps

• Ready for production? Book a demo of the dltHub platform →
• dlt LLM-native workflow docs
• REST API source reference
• Join the dlt community on Slack